Shipping information

RATES & POLICIES

There are two shipping options for orders within the 50 U.S. states and the District of Columbia:


Standard frames

STANDARD

Within 5 business days

Cost: FREE

EXPEDITED

Within 3 business days

Cost: $ 12.00

Custom Frames

STANDARD

Within 5 business days

Cost: FREE

Prescription Products

STANDARD

After receiving prescription: 8 days

Cost: FREE

For special occasions Ray-Ban covers the cost of Express Shipping so you can have your items faster and for free!


  • Delivery times shown in the table include order processing and transit. Please note that shipments can occasionally be delayed due to unforeseen circumstances.
  • Remember that if you decide to return your item(s), shipping costs will not be refunded.
  • All shipments are fully insured.
  • From this website we do not ship abroad; however, we operate in many Countries through local versions of the store. To check whether shipment to a foreign Country is available, select the Country of destination from the link provided in all pages of the website.
  • Shipments to mailboxes and/or military bases are not possible. Orders to these addresses will be automatically cancelled.


CUSTOM ORDERS

  • Ray-Ban.com offers Free Shipping on Custom orders.
  • Overnight shipping is not possible on Custom orders as these frames are tailor-made to your specifications in Italy and therefore entail a longer processing and transit time.
  • Usually Custom orders are delivered within 5 business days.


HAWAII, ALASKA AND INTERNATIONAL


  • Ray-Ban offers an FREE Shipping service to Hawaii and Alaska, please allow additional time for orders shipped to these addresses.
  • Unfortunately, do not ship to international destinations


DELIVERY


  • We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
  • You can track the delivery status of your order at any time through your My Account page on Ray-Ban.com.
  • Pick Up In Store: if home delivery isn’t convenient, choose one of our stores or certified dealers instead and benefit from a free fit & adjustment at pick up. You will receive an email when the order is dispatched and when the order is consigned to the store: once the package is received in store, you will have 14 days for the pick up. After this timeframe, the package will be returned and you wiil receive a refund in according to our return policy.


For all enquires please Contact us

 back button Shipping & returns

Shipping information

RATES & POLICIES

There are two shipping options for orders within the 50 U.S. states and the District of Columbia:


Standard frames

STANDARD

Within 5 business days

Cost: FREE

EXPEDITED

Within 3 business days

Cost: $ 12.00

Custom Frames

STANDARD

Within 5 business days

Cost: FREE

Prescription Products

STANDARD

After receiving prescription: 8 days

Cost: FREE

For special occasions Ray-Ban covers the cost of Express Shipping so you can have your items faster and for free!


  • Delivery times shown in the table include order processing and transit. Please note that shipments can occasionally be delayed due to unforeseen circumstances.
  • Remember that if you decide to return your item(s), shipping costs will not be refunded.
  • All shipments are fully insured.
  • From this website we do not ship abroad; however, we operate in many Countries through local versions of the store. To check whether shipment to a foreign Country is available, select the Country of destination from the link provided in all pages of the website.
  • Shipments to mailboxes and/or military bases are not possible. Orders to these addresses will be automatically cancelled.


CUSTOM ORDERS

  • Ray-Ban.com offers Free Shipping on Custom orders.
  • Overnight shipping is not possible on Custom orders as these frames are tailor-made to your specifications in Italy and therefore entail a longer processing and transit time.
  • Usually Custom orders are delivered within 5 business days.


HAWAII, ALASKA AND INTERNATIONAL


  • Ray-Ban offers an FREE Shipping service to Hawaii and Alaska, please allow additional time for orders shipped to these addresses.
  • Unfortunately, do not ship to international destinations


DELIVERY


  • We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
  • You can track the delivery status of your order at any time through your My Account page on Ray-Ban.com.
  • Pick Up In Store: if home delivery isn’t convenient, choose one of our stores or certified dealers instead and benefit from a free fit & adjustment at pick up. You will receive an email when the order is dispatched and when the order is consigned to the store: once the package is received in store, you will have 14 days for the pick up. After this timeframe, the package will be returned and you wiil receive a refund in according to our return policy.


For all enquires please Contact us

Shipping & returns