AT YOUR SERVICE, GENUINELY

AT YOUR SERVICE, GENUINELY

Our logo says GENUINE SINCE 1937, and that counts

for how we care for our customers too. 

We’re continuing evolving our online and in-store

experience to bring you a more personalized service.

Take your pick from our most popular options.

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    PICK UP IN STORE
  • Return_ICON-PNG
    Return In Store
  • Store-appoint_ICON-PNG
    Store Appointment
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    RAY-BAN STORIES

    • Pick up in store

    Shop online and collect your order from a Ray-Ban store in just 2 hours*! Or an official dealer in two business days.

    Try your new eyewear at collection and benefit from a complete fitting service with a member of the store team. You get a 7 day collection period plus instant refund. 

    *Only available for non-prescription, according to location, stock availability and opening hours

    Shop Sunglasses Shop Eyeglasses Find a Store

    RETURN IN-STORE

    Not completely in love with your choice?

    Now you can return your online order in store.

    It’s free and we’ll register your refund immediately.

    VIEW RETURNS POLICY

    BOOK A STORE
    APPOINTMENT ONLINE

    Book a Ray-Ban store appointment online or find an eye doctor in our partner store LensCrafters.


    Find your nearest Ray-Ban or LensCrafters store and select the purpose of your visit from the available options.


    Find a Ray-Ban store Find a LensCrafters store

    DISCOVER RAY-BAN STORIES


    Whether your journey with Ray-Ban Stories begins in store or online, our expert store team will always be available to guide you through the complete experience with our dedicated interactive app. Plus, all of our premium online services like Pick up in store and appointment booking are available for Ray-Ban Stories frames. 

    FIND A RAY-BAN STORIES STORE SHOP RAY-BAN STORIES
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    Join our mailing list and we’ll let you know when new benefits

    and services arrive online and in-store. Plus, enjoy the exclusive perks of The Ones.