On frames
The model code is composed by the first 2 letters + 4 digits (e.g: RB3183) imprinted inside the left temple of a standard frame.
On the website
The model code is reported in any product detail page. It is composed by the first 2 letters + 4 digits (e.g: RB3183) of the code displayed in the image above.
Introducing Ray-Ban Meta Audio
Our first audio-only AI glasses. By removing the camera, you get up to 12 hours of battery life for hands-free calling, personal listening, Meta AI and more.
FEATURES
META ai
Chat with Meta AI to get on-the-go suggestions and answers. Simply ask your AI glasses to brainstorm recipes for tonight’s dinner, or remind you where you parked. You can even learn more about landmarks as you travel or use live translation to have back-and-forth conversations in 6 languages and counting, without Wi-Fi.
LISTEN
Hands-free listening lets you offload the easy task so you can pay more attention to what’s important. Just say "Hey Meta" to set reminders, check your calendar, catch up on WhatsApp, get updates or discover content. Connect Spotify, Apple Music, Amazon Music or Audible, then use your voice to play music, podcasts, or audiobooks while on the go.
ALL-DAY COMFORT
Putting on Ray-Ban Meta Audio glasses feels like the timeless Ray-Ban frames you love. Both the iconic Clubmaster and the legendary Burbank offer premium comfort and customizable features, like adjustable nose pads, to ensure a perfect fit. Subtle tech features like the action button are ready when you need them but never get in your way.
controls
Unlock a range of hands-free possibilities with voice command(2) – call and message, capture content, and manage media settings with your phone in your pocket. Or activate the features in a single touch with the hyper-responsive touchpad and capture button.
MORE BATTERY LIFE
Power through your day with up to 12 hours of battery life on a single charge. And if you need a boost, the included portable charging case can provide up to 4 additional hours with a quick 20 minute charge.
meta AI APP
Set up and manage your glasses, import and share your photos and videos, learn about new features, and manage settings so your glasses are always up to date. The Meta AI app is required to support your glasses experience (6).
We’ve been innovating lens technology since 1937. Today our journey continues with prescription.
OPTIMUM vision performance
We build your lenses alongside the frame, for a more precise fit that delivers clear vision at all angles.
ADVANCED LIGHT protection
Our collection of clear, sun and light-intelligent lenses features the latest innovations for every lifestyle.
ORIGINAL STYLE
You don’t have to compromise on style. Every lens is etched with the logo and is available in different thicknesses.
We’ll ask for your prescription during the checkout process. Choose from 3 different options:
Enter manually
Enter your prescription information manually before checkout.
Upload file
Upload a file or a picture of your prescription before checkout.
Send via email or text
After purchase, send your prescription to RXservice@ray-ban.com or text it to 58381
FAQ
From content creation to maintenance, find everything you need to knowabout your Ray-Ban Meta glasses in our dedicated support center.
You can buy Ray-Ban Meta glasses on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online & in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia. They are also available in select markets via the Meta website.
We ship Ray-Ban Meta collection to all supported countries: United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia, however some regional exclusions apply. For more details, please view our shipping policy.
To operate Ray-Ban Meta glasses you need to connect your glasses with a smart phone and the Meta AI app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above. See complete list of supported phones here
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta AI app (downloadable from your App store here or by scanning this QR code)
Returns are rare for Ray-Ban Meta glasses so we’re sorry that something didn’t work out with your purchase.
There are two ways to return your Ray-Ban Meta glasses.
Fill out the return form (Click here for the return form):
- Once submitted, our team will contact you to provide all the necessary instructions and a prepaid return label.
- Import all of your captures to your phone or the Meta AI app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, please ask Customer Care for a return kit and we’ll mail you everything you need to complete the return.
Follow the shipping instructions inside your box. Or download the instructions here.
In alternative you can return them in store, please complete the following steps:
- Import all of your captures to your phone or the Meta AI app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, a member of the store will take care of it directly.
- Take the glasses to your nearest Ray-Ban Meta Collection store and a member of the store team will take care of the return shipment for you. You can use the store locator to find the Ray-Ban store closer to you. Ray-Ban Meta Glasses cannot be returned in store to Target Optical or Pearle Visions.
Please note: your refund request will be processed in store and you’ll receive a confirmation email when your refund is processed. The full refund amount will be visible in your account within 5 days.
Items purchased on Ray-Ban.com can be returned exclusively to Ray-Ban stores. It's not possible to return an online purchase to a certified store or a certified premium store.
You can view and download the Ray-Ban Meta manufacturer warranty policy here.
Any manufacturers' defects are covered under warranty. The Warranty lasts for one (1) year from the date of purchase of the Product. However, if you purchase the Product from within the EU or EFTA, the Limited Warranty Period shall be two (2) years.
Luxottica is the manufacturer of Ray-Ban Meta and any information you provide to Luxottica in connection with your purchase of Ray-Ban Meta Glasses is subject to Luxottica's terms and policies.
Luxottica shares information with Meta and receives information from Meta to manage your customer service requests related to Ray-Ban Meta Glasses. For example, Luxottica may share, with Meta, your name, email address and information about the issue you are experiencing, and in turn, Meta may share information, with Luxottica, to help resolve the issue.
Luxottica does not collect information directly from your use of Ray-Ban Meta Glasses or the App.
GET STARTED IN STORE
We’ll set up your smart glasses
FREE & EASY RETURNS
By mail
AFTER CARE IN STORE
Benefit from our team of experts
Why should I choose to Ray-Ban prescription lenses?
No one knows our frames and lenses as well as we do, so no one else can optimize them for your prescription quite like us. Every lens is made with innovative Digital Surface Technology for quality vision performance and engraved with our iconic signature for genuine style.
What after care services are available in store?
Our store team are ready to assist you with every stage of your Ray-Ban journey. We offer prescription care, free fittings & adjustments, and guidance on everything in our collection, from lens types to face shape.
How does Pick Up In Store work?
Simply select the store that you want your eyewear delivered to and complete the purchase. You'll be notified as soon as your product has arrived in store. You'll need to present your ID card and order receipt at pick up.
NEED FURTHER HELP?
CHECK OUR ONLINE AND IN-STORE SERVICES PAGE
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Get outfit inspiration
“Hey Meta, suggest a stylish outfit for a casual day out”
Send voice messages
“Hey Meta, send a voice message to mom”
Listen to your favorite MUSIC OR PODCAST
“Hey Meta, play a podcast that explores unique destinations”