Ray-Ban.com offers free shipping on all orders in Australia, including on custom frames.
Standard orders to large cities (excluding prescription and custom frames) are usually delivered within 3-5 business days.
Custom frames are tailor-made in Italy according to your specifications, and therefore involve longer processing and delivery times. Custom orders are usually delivered within 10-13 days.
Prescription orders are usually delivered within 9 business days of receiving the prescription.
Additional lead times of up to 2-3 business days apply for addresses in rural areas.
We ship to almost anywhere in Australia, except for some remote areas. When entering your shipping address at checkout, please verify that your postcode has been accepted.
We do not ship anywhere out of Australia on Ray-Ban® Official Store Australia. To change country destination and check whether shipping is available to a particular country, select the country of destination on the homepage footer.
We do not ship to PO boxes. Orders to these addresses will be automatically cancelled.
Customs Fees Included.
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We will send you an email confirming the carrier’s details and tracking number once your order is shipped.
You can track the delivery status of your order at any time via the Ray-Ban.com My Account page.
Remember to check the condition of the package when it's delivered. You can always refuse it or accept it tentatively if you have any reservations.