back Shipping Information

RATES & POLICIES

There are two shipping options for orders within the UK

Standard frames

STANDARD

Order placed within 23:59 PM CET: Within 7 business days


Cost: FREE

EXPRESS

Order placed within 23:59 PM CET: Within 6business days

Cost: £ 8,00

Custom Frames

STANDARD

Order placed within 23:59 PM CET: Within 7 business days

Cost: FREE

EXPRESS

Order placed within 23:59 PM CET: Within 6 business days

Cost: £ 8,00

Prescription Products

STANDARD

After receiving prescription: 10 days

Cost: FREE

For special occasions Ray-Ban covers the cost of Express Shipping so you can have your items faster and for free!

  • Delivery times shown in the table include order processing and transit. Please note that delivery can occasionally be delayed due to unforeseen circumstances.

  • Remember that if you decide to return your item(s), shipping costs will not be refunded.

  • All packages are fully insured.

  • We ship anywhere in the UK except Guernsey and Jersey. Orders to these addresses will be automatically cancelled from this website.

  • We do not ship abroad from this site, but our local online stores serve many countries. To check whether shipping is available to a particular country, follow the relevant link from any page of the website, and select the country of destination.

  • Ray-Ban.com sites do not ship to Andorra, Aruba, The Faroe Islands, Man Island, Gibraltar and Lichtenstein, despite being within the European customs and administrative areas. The French website offers shipping to the Principality of Monaco.

  • We do not ship to PO boxes and/or military bases. Orders to these addresses will be automatically cancelled.

  • Custom frames are tailor-made in Italy according to your specifications, and therefore involve longer processing and delivery times.

DELIVERY

  • We will send you an email confirming the carrier’s details and the tracking number once your order is shipped.

  • You can track the delivery status of your order at any time via the My Account page on Ray-Ban.com.

  • Remember to check the condition of the package when it's delivered. You can always refuse it or accept it tentatively if you have any reservations.

Feel free to Contact us with any queries.