1. What lenses are available with Ray-Ban sunglasses?
Genuine since 1937 – Originally developed for military use, the iconic G-15 and B-15 offer
optimal levels of clarity, comfort and protection.
Collection: Inspired by the individuality and self-expression of the 60's, the
Legends Collection combines retro chic with modern innovation to offer three original
In line with the latest trends, these lenses come in a wide range of exciting
colors for a unique look. • Ray-Ban ® Simple gradient
lenses are characterized by a smooth transition from a solid color to a transparent shade of the
• Ray-Ban ® Bi-gradient lenses are produced using
patented technology to create a bi-color combination for a two-toned fade-in effect;
• Ray-Ban ® also offers a selection of Mirrored gradient lenses that
combine the reflective cool of mirror coating and the sophisticated fade-in effect of gradient
The advanced technological process behind mirror coating further reduces light transmission and
glare for even greater visual comfort. Reflect your unique take on style!
Ray-Ban® Polarized lenses not only reduce reflections, but also enhance contrast, improving
visual clarity and reducing eye strain. All Ray-Ban® polarized lenses bear a distinctive “P”
next to the Ray-Ban® logo on the right lens and are treated with Anti-Reflective coating.
2. Is it possible to buy corrective lenses with the Ray-Ban logo
It is currently not possible to customize your Ray-Ban
sunglasses with corrective lenses printed with our logo.
Innovating new products & designs is a priority for Ray-Ban,
therefore this may be possible in the future.
3. Why was my Remix custom text changed?
When designing your Remix sunglasses, you can use a combination of letters, spaces and numbers to
make the glasses your own. Unfortunately, Ray-Ban.com will block certain custom phrases. If the
text you enter if refected, your Remix glasses will be updated immediately on site with an
asterisk in order to show you how your glasses will be censored. The glasses will be printed
exactly as they appear on site with the * symbol in order to censor the phrase should you decide
to complete your order.
Examples of what will cause Remix to change your phrase are: profanity, inapproriate slang,
phrases used in order to encourage violence, content that voilates another party's trademark or
intellectual property rights, and more.
4. How much does shipping and returns cost?
Yes, you will have 45 days after receipt of your glasses to return them and obtain a full refund
or decide to replace them with an identical pair if you encounter problems. See the Return policy section for more details.
This doesn’t apply to customised products (glasses and
accessories), so called REMIX, because they are personalised and have been custom made for you.
Anyway please be aware that you can always return customised items, in case you will receive
faulty products (See the Return policy section for more details.).
5. Can I get my money back if I am not satisfied with my purchase?
Yes, you will have 45 days after receipt of your glasses to return
them and obtain a full refund or decide to replace them with an
identical pair if you encounter problems. See the Return
policy section for more details.
6. How do I know the right size for my sunglasses?
For the great majority of people – more than 90% of our customers – Standard Size offers the
correct fit. It is very likely the correct size for you too.
Learn more about Ray-Ban®sizes and how to find the frame size of your sunglasses and eyeglasses
with our Official Size Guide.
7. There is a mistake with my order, am I able to cancel it?
Mistakes happen and we want you to be happy with your order, so we have allowed an hour grace
from your purchase to cancel your order, contacting our customer
8. How do I contact Ray-Ban Customer Services?
Contacting Ray-Ban Customer Services is very simple:
can use the form in the Contact
Us section on the website (you can find it in the footer).
You can phone us on 0800000527, Monday to
Friday 10 - 18, for Order & Return related inquiries.
9. Where are the remix sunglasses made in?
All the components are made in Italy and assembled in Italy according to each order.