If you are not satisfied with your purchase, request your Return Authorization (RA) number online or call Customer Services 800-961091 within 15 days of receiving your order.
Follow these simple steps for a prompt refund:
Please note: should you choose to send your Ray-Ban Remix purchase back, the return shipment
will be at your expense.
Luxottica Hong Kong Wholesale Limited - Ray-Ban.com
Rm 907 Silvercord Tower 2,
30 Canton Rd., Tsim Sha Tsui
Phone number: 800-961091
• Package items securely – Ray-Ban is not responsible for items lost or damaged in transit.
• Additional fees may be charged for products received without the original box, packaging material, contents, accessories, and/or documentation (i.e. products that are no longer saleable).