Sunglasses
Eyeglasses
Customize
Results for ""
View All Search Results
Your Bag Preview(0)

You currently have no items in your shopping bag.

Discover what new designs Ray-Ban have released to get you started...

what's new

Return Policy

Your satisfaction is guaranteed.


If you are not satisfied with your purchase, request your Return Authorization (RA) number online or call Customer Services 800-961091 within 15 days of receiving your order.

RETURN PROCESS


Follow these simple steps for a prompt refund:

Please note: should you choose to send your Ray-Ban Remix purchase back, the return shipment will be at your expense.

  1. Access the “Your order” section on our website or call Customer Services to request a Return Authorization (RA) number - please have your original packing list on hand. Returns must be shipped within 30 calendar days of receiving the RA number, and all transports costs involved will be at your own expense
  2. Pack item(s) in the original packaging including any documentation, accessories and manuals received with the product – make sure the package is secure and the contents do not risk being damaged during transport.
  3. Do not forget to include the original packing list.
  4. You can print the label reporting your RA number directly from the website or write the RA number (received by e-mail) onto the outside of the package. NB: the RA number is mandatory, packages received without an RA number will automatically be rejected.
  5. If your return arrives in perfect condition, we will refund you with the price of the item(s) via the original payment method. Refunds normally arrive within 15 business days of receipt
Frames should be returned to the following address:

Luxottica Hong Kong Wholesale Limited - Ray-Ban.com
Rm 907 Silvercord Tower 2,
30 Canton Rd., Tsim Sha Tsui
Phone number: 800-961091

MISSING ITEM OR DAMAGED PRODUCT FEES


• Package items securely – Ray-Ban is not responsible for items lost or damaged in transit.

• Additional fees may be charged for products received without the original box, packaging material, contents, accessories, and/or documentation (i.e. products that are no longer saleable).

ARE YOU SURE YOU WANT TO CANCEL?

You can cancel this order within one hour after purchase online.Call us on 800-961091 if you have an issue with your order.

HOW TO CANCEL YOUR ORDER

After ordering your Ray-Ban product(s), you will be able to cancel your order directly from site within 1 hour of your purchase. After this time frame you can cancel your order by calling Ray-Ban Customer Care on 800-961091.

HOW TO COMPARE?

Please select 2 of the products from your collection to compare them.
INSURANCE BENEFITS

GET INSURANCE BENEFITS WITH EYEMED

To access your vision insurance, please fill in either your personal details or plan information.
For getting a reimbursement with insurance providers other than EyeMed, print and submit your receipt.
Personal Information
First name
!Please enter your First Name.
Last name
!Please enter your last name
Date of birth
!Please enter your Date of Birth
Zip Code
!Please enter your ZIP Code
Or
Last 4 digits of SSN
!Please enter last 4 digits of your SSN
Or
Plan Information
Member ID
!Please enter your Member ID
Plan/Group Number
!Please enter your Plan / Group Number

Success!

The benefits are now applied and you can view final price while browsing prescription sunglasses.

Benefits already applied
The benefits have already been applied, and you can view final price while browsing prescription sunglasses.

Something went wrong

We are not able to provide EyeMed benefits at the moment. Please contact our customer service at (866)4RAYBAN (866-472-9226).

Add new address

Please insert your delivery information in English
Please enter Name.
*Name
Please enter your Telephone.
*Telephone
Only used if there are issues with your order
Please enter Room no., Floor & Block
Room no., Floor & Block, Building Name, Estate Name
Please enter Street Number and Name
*Street Number and Name
we do not deliver to PO boxes
Please select your District
*District
Please enter your Region.
*Region
Address nickname

Find your GIFT CARD Number and PIN

Having problems locating your Gift Card Number and PIN ? Please read below.

GIFT CARD

The Gift Card Number is the 19 digits
number (#### #### #### #### ###) written
on the back of your gift card under the label
CARD NUMBER.

The Gift Card PIN is the 4 digits number (####) that appears in the scratching area.

Gift Card

E-GIFT CARD

You can find both The Gift Card Number
and the Gift Card PIN in the e-mail you
received from Ray-Ban.

To help you find your e-Gift Card in your
e-mail inbox please note that the Subject
contains "sent you a Ray-Ban E-Gift
Card!
"

Gift Card

Agree to our terms & conditions

Why are we asking you to accept Terms & Conditions?
You are now shopping at the new Ray-Ban.com, which features a set of new options to make your shopping experience even better! For this reason there are also new Terms & Conditions and privacy policy, updated in respect to the previous ones you agreed upon.