RATES & POLICIES

• Ray-Ban.com offers Free Shipping on all orders within Hong Kong. Orders are usually delivered in n/a business days for customized products and 2 business days for standard products.
  
  
• All shipments are fully insured.
  
  
• From this website we do not ship abroad; however, we operate in many Countries through local versions of the store. To check whether shipment to a foreign Country is available, select the Country of destination from the link provided in all pages of the website

Custom ORDERS

• Ray-Ban.com offers Free Shipping on Custom orders.
  
  
• Custom Hong Kong orders can only be shipped to Hong Kong.
  
  
• Cust frames are tailor-made to your specifications in Italy, so please allow for longer processing and transit time
  
  
• Usually REMIX orders are delivered within 11-13 business days after order confirmation.

DELIVERY TRACKING

• Once the frame is shipped we will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
  
  
• You can track the delivery status of your order at any time through both DHL official website and your My Account page on Ray-Ban.com.