RATES & POLICIES
There are two shipping options for orders within the 50 US States and the District of Columbia:
Standard Shipping - Free | Expedited Shipping - $ | |
Standard Products | Within 2 business days | Within n/a business days |
Custom Products | Within 2 business days | Not Available |
Prescription Products | Within n/a business days upon validation of your prescription | Not Available |
Delivery times shown in the table include order processing and transit. Please note that shipments can occasionally be delayed due to unforeseen circumstances.
Remember, if you decide to return your item(s), shipping costs will not be refunded. All shipments are fully insured.
Shipping Abroad
From this website, we do not ship abroad; however, we operate in many countries through local versions of the store.
To check whether shipment to a foreign country is available, select the country of destination from the link provided in all pages of the website.
Military Bases
Shipments to mailboxes and/or military bases are not possible.
Orders to these addresses will be automatically cancelled.
CUSTOM ORDERS
Ray-Ban.com offers Free Shipping on Custom orders.
Overnight shipping is not possible on Custom orders as these frames are tailor-made to your specifications in Italy and therefore entail a longer processing and transit time.
Usually Custom orders are delivered within 11-13 business days.
HAWAII, ALASKA AND INTERNATIONAL
Ray-Ban offers an FREE Shipping service to Hawaii and Alaska, please allow additional time for orders shipped to these addresses.
Unfortunately, do not ship to international destinations
Delivery
We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
You can track the delivery status of your order any time either by selecting Track Orders at the bottom of the page or using the carrier’s website.
Pick Up In Store: If home deliver isn’t convenient, choose one of our stores or certified dealer instead and benefit from a free fit and adjustment at pick up. You will receive an email when the order is shipped and when the order is received by the store. You will have 14 days to pick up the order from the location you selected. If the order is not picked up within 14 days, the order will be shipped back to the warehouse and a refund will be processed according to our refund policy.
For all inquiries, please Contact us