Product Repair Program & Parts Requests

As a courtesy to our valued Ray-Ban finland customers, we provide repair service for any product not covered or past our warranty period. A repair charge will be assessed depending upon the style of your returned product. We will notify you of any charges and request payment in advance prior to any repair.

Please send the sunglasses with proof of date purchased, postage paid, and insured to:

Luxottica Consumer Warranty and Repairs
420 Westridge Parkway
Building 100
McDonough, GA 30253

Please make sure to include a non-refundable processing fee of $12.50 with your sunglasses and your name, return address, and a brief description of the defect or damage. We are only able to return shipments to the USA.

If you have any questions, please call our toll-free number:
0800 9 17740 Monday - Friday 9:00am - 5:30pm EST

SPARE PARTS

For inquiries regarding spare parts or repairs, please contact 0800 9 17740 Monday - Friday 9:00am - 5:30pm EST or consumerwarranty@luxotticaretail.com. A service representative will be happy to assist you.