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SHIPPING INFORMATION

RATES & POLICIES

  • Ray-Ban.com offers FREE Shipping on all orders within the 50 U.S. States and the District of Columbia. Orders are usually delivered in 2-3 business days.
  • You can also choose a faster delivery method for your order, for an additional fee of $8.00. Ray-Ban.com offers EXPRESS Shipping (1-2 business days). You can opt for Express Shipping before checkout.
  • All shipments are fully insured.
  • Air Shipment to P.O. boxes is not possible.

REMIX ORDERS

  • Ray-Ban.com offers Free Shipping on REMIX orders.
  • Express Shipping is not possible on REMIX orders as these frames are tailor-made to your specifications in Italy and therefore entail a longer processing and transit time.
  • Usually REMIX orders are delivered within 7 business days.

Hawaii, Alaska and International

  • Ray-Ban offers an FREE Shipping service to Hawaii and Alaska, please allow additional time for orders shipped to these addresses.
  • Unfortunately, we do not ship to international destinations

DELIVERY TRACKING

  • We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
  • You can track the delivery status of your order at any time through your My Account page on Ray-Ban.com.

For all enquires please Contact us.

ARE YOU SURE YOU WANT TO CANCEL?

You can cancel this order within one hour after purchase online.Call us on (866)4RAYBAN (866-472-9226) if you have an issue with your order.

HOW TO CANCEL YOUR ORDER

After ordering your Ray-Ban product(s), you will be able to cancel your order directly from site within 1 hour of your purchase. After this time frame you can cancel your order by calling Ray-Ban Customer Care on (866)4RAYBAN (866-472-9226).

HOW TO COMPARE?

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Find your GIFT CARD Number and PIN

Having problems locating your Gift Card Number and PIN ? Please read below.

GIFT CARD

The Gift Card Number is the 19 digits
number (#### #### #### #### ###) written
on the back of your gift card under the label
CARD NUMBER.

The Gift Card PIN is the 4 digits number (####) that appears in the scratching area.

Gift Card

E-GIFT CARD

You can find both The Gift Card Number
and the Gift Card PIN in the e-mail you
received from Ray-Ban.

To help you find your e-Gift Card in your
e-mail inbox please note that the Subject
contains "sent you a Ray-Ban E-Gift
Card!
"

Gift Card