Limited Warranty Against Breakage
Ray-Ban® warrants their sunglasses against breakage due
to defects in material and workmanship for one year from the date
of purchase. Scratched lenses are considered normal wear and are
not covered under warranty.
If service is required and you are a Ray-Ban CA customer,
please pack your product in a cardboard box and use a shipping
service that offers both insurance and tracking to ensure a safe
delivery of your product.
Ray Ban is not responsible for packages lost in transit.
1. Your complete name, current return address, telephone number and email address.
2. A brief description of the problem or service you are
3. A copy of your dated receipt.
If the sunglasses are returned within the warranty period,
and Ray-Ban finds that the breakage was due to a defect in
material or workmanship, the sunglasses will be repaired or
replaced at our option and returned to the sender. In the event
that the damage is not due to a defect in material or workmanship
additional repair charges may apply. In this event, you will
receive notification of additional charges through email or
For general information on your product, please contact the Consumer Warranty/Repair Center:
Call us on (866) 4RAYBAN (866-472-9226)
Monday-Friday 8am – 8pm (EST)
Email us on firstname.lastname@example.org
A service representative will be happy to assist you in identifying your Ray Ban product and determine the best course of action for your warranty/repair claim.