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SHIPPING INFORMATION

RATES & POLICIES

  • Ray-Ban.com offers Free Shipping on all orders within your country. Orders are usually delivered in 3 business days.
  • All shipments are fully insured.
  • We ship anywhere in Switzerland except the territories of Samnaun and Büsingen. Orders to these addresses will be automatically cancelled.
  • From this website we do not ship abroad; however, we operate in many Countries through local versions of the store. To check whether shipment to a foreign Country is available, select the Country of destination from the link provided in all pages of the website.
  • From Ray-Ban.com websites we do not ship to the territories of Andorra, Aruba, Fær Øer Islands, Gibraltar and Lichtenstein, although they belong to European customs and administrative areas. Shipments to the Principality of Monaco are offered through the French website.
  • Shipments to mailboxes are not possible. Orders to these addresses will be automatically cancelled.

REMIX ORDERS

  • Ray-Ban.com offers Free Shipping on REMIX orders.
  • REMIX frames are tailor-made to your specifications in Italy and therefore entail a longer processing and transit time.
  • Usually REMIX orders are delivered within 4 business days.

DELIVERY TRACKING

  • We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
  • You can track the delivery status of your order at any time through your My Account page on Ray-Ban.com.

DELIVERY

  • Remember to check the condition of the package when it's delivered. You can always refuse it or accept it tentatively if you have any reservations.

For all enquiries please Contact us.

ARE YOU SURE YOU WANT TO CANCEL?

You can cancel this order within one hour after purchase online.Call us on 0800000527 if you have an issue with your order.

HOW TO CANCEL YOUR ORDER

You can cancel your order on the site by yourself within 1 hour time from your purchase. After this time, the order will be handled by our systems and cancellation will not be available anymore. Do not hesitate to contact Ray-Ban Customer Care if you need further information.

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